• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • BILLING PORTAL
  • Gallery
  • Resource Center
    • Blog & Events
    • FAQs
  • : (703) 468-1895
  • PLANS & PRICING
  • Facebook

  • About Us
    • Management
    • Leadership
    • Location
  • Assisted Living
    • Services & Amenities
    • Lifestyle & Activities
    • Floor Plans
    • Dining
  • Memory Care
    • About
    • Heartfelt CONNECTIONS
    • Services & Amenities
    • Floor Plans
    • Dining
  • Health Care Navigation
    • Overview
    • Speedy Move-In
    • Short-Term Recuperation
  • Contact Us
    • Schedule a Tour
    • Careers
    • Contact Information
  • Floor Plans & Pricing
    • Our Plans
  • Home
  • About Us
    • Management
    • Leadership
    • Location
  • Assisted Living
    • About
    • Services & Amenities
    • Lifestyle & Activities
    • Floor Plans
    • Dining
  • Memory Care
    • About
    • Heartfelt Connections
    • Services & Amenities
    • Floor Plans
    • Dining
  • Health Care Navigation
    • Overview
    • Speedy Move-In
    • Short Term Recuperation
  • Floor Plans & Pricing
    • Our Floor Plans
  • Resources
    • Blog & Events
    • FAQs
  • Contact Us
    • Schedule Tour
    • Maps & Directions
Show Search
Hide Search

Heritage Village’s Management Company Ranked #1 in J.D. Power 2022 U.S. Senior Living Satisfaction Study

November 21, 2022 By meridianoftemple

Life Care Services Awarded Highest Customer Satisfaction Among
Senior Independent Living Providers for the 4th Consecutive Year

Heritage Village, managed by Life Care Services®, An LCS® Company, announced that its management company ranked highest in customer satisfaction with independent senior living providers for the fourth consecutive year in the J.D. Power 2022 U.S. Senior Living Satisfaction Study. Heritage Village is proud to be a part of Life Care Services, which also achieved the highest score in all six factors of independent living resident satisfaction: resident activities, community staff, price paid for services received, resident apartment/living unit, community building and grounds, and dining. 

The J.D. Power 2022 U.S. Senior Living Studyexamines industry-level performance metrics of senior living providers and highlights the best practices that are critical to customer satisfaction, advocacy, and loyalty.

“Life Care Services is honored to again be recognized as the best in customer satisfaction among independent senior living providers,” said Joel Nelson, CEO of LCS, the parent company of Life Care Services. “Receiving this award for a fourth consecutive year is a significant accomplishment, especially considering our teams serve nearly 40,000 residents in more than 30 states. This award recognition is the result of our team’s focus on providing the best independent senior living experience for our residents.”  

Life Care Services ranked highest in independent living resident overall satisfaction with a score of 841 in the J.D. Power 2022 U.S. Senior Living Satisfaction Study, 24 points higher than the prior year. The study is based on responses from residents of the largest* U.S. independent senior living providers within the previous three years.

To schedule an experience and learn more about Heritage Village, request a visit online or call (703) 397-8012. 

About Life Care Services® 

Life Care Services, An LCS Company, has the experience required to boost community financial performance, increase occupancy, and develop new lifestyle and health initiatives to meet consumer expectations and help communities thrive. With a long track record of excellence, Life Care Services sets itself apart from other senior living companies with its unique, comprehensive portfolio of support services. Life Care Services is the nation’s second largest operator of senior living communities and has expertise in the management of both Life Plan and Rental communities. From independent living to assisted living, skilled nursing to memory care, at Life Care Services, Experience Is Everything. For more information, visit lifecareservicesLCS.com.

*Independent living providers included in the study must have had at least 7,000 living units and could not solely operate entrance-deposit communities. Included assisted living/memory care providers must have had at least 10,000 assisted living and/or memory care living units. Living unit data based on the Argentum Largest Providers Report, 2021.

Primary Sidebar

Events

  • March Margarita Madness – March 15 on March 15, 2023 4:30 pm
  • Picnic on the Patio on June 7, 2022 2:30 pm
  • “Creating Moments of Joy” Webinar with Jolene Brackey on January 6, 2022 4:00 pm
  • Sunflower Sisters Virtual Book Club: Featuring NY Times Bestselling Author Martha Hall Kelly on May 18, 2021 2:00 pm
  • Paying for Senior Care – Veteran Aid & Attendance Benefits Webinar on May 20, 2020 4:00 pm

Connect with us

Contact Us

  • Hidden
  • Hidden
  • Hidden
  • This field is for validation purposes and should be left unchanged.

RSVP to an Event

Footer

Heritage Village

13650 Heathcote Blvd.
Gainesville, VA 20155
Phone: (703) 468-1895
  • Facebook
  • Senior Living
    • Assisted Living
    • Memory Care
  • Learn More
    • About Us
    • Health Care Navigation
    • Floor Plans
  • Resources
    • Gallery
    • News & Blog
    • FAQs
  • Contact Us
    • Schedule a Tour
    • Map & Directions

Notice of Non-Discrimination | Español | 한국어 | Tiếng Việt | Tagalog | 繁體中文 | Français | العربية | Deutsch | हिंदी | فارسی | اُردُو  | አማርኛ | èdè Yorùbá | Русский | తెలుగు 

Copyright © 2023 · Heritage Village Senior Living | Privacy Policy